Resume

High school student at Dwight D Eisenhower in Aldine ISD with hands-on experience in system imaging, network troubleshooting, and cable installation seeking entry level opportunities.

Title / Role:

Student IT Support Assistant — Dwight D. Eisenhower Senior High School

Experience - Images of Work Experience will be found here.

• Reimaged and deployed Windows 10 operating systems with appropriate device drivers on legacy school computers

• Diagnosed and resolved network connectivity issue on classroom Cisco System switch using web management interface 

• Terminated and tested RJ45 Cat5e/Cat6 Ethernet cables to ensure reliable network connectivity

• Assisted with PC hardware disassembly and component removal for system maintenance and troubleshooting

Technical Skills:

• Windows OS Deployment & Driver Installation

• Network Switch Configuration (Web UI)

• Ethernet Cable Termination (Cat5e/Cat6, RJ45)

• Basic Network Troubleshooting (IP configuration, ping testing)

• PC Hardware Handling

• Certifications:

• Microsoft Word Certification

• CompTIA IT Fundamentals (ITF+)

• CompTIA A+ Core 1 & Core 2 (In Progress)